1. Data Controller Identification

This Privacy Policy governs the processing of personal information by Jivarowonderful Interiors Ltd ("we", "us", "our"), a company incorporated in England and Wales under Company Registration Number 13894210, having its registered office at 24 St. Martin's Lane, London WC2N 4JS, United Kingdom. We act as the Data Controller under the United Kingdom General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and relevant international regulations including the EU GDPR and California Consumer Privacy Act (CCPA).

For any inquiries regarding data protection practices or exercising statutory rights, you may contact our appointed Data Protection Officer directly via email at [email protected].

2. Information We Collect

We collect personal information necessary to deliver architectural kitchen consultation, project estimating, sample dispatch, and client correspondence. Categories of collected data include:

  • Identity and Contact Data: Full legal name, title, business affiliation, postal mailing address for sample distribution, email address, and direct telephone contact numbers.
  • Project & Property Specifications: Architectural blueprints, room dimensions, renovation timelines, budget tiers, contractor details, and preferred interior design specifications.
  • Technical and Telemetry Data: Internet Protocol (IP) address, browser client software, device display geometry, operating system, and timestamped navigational activity on our website.
  • Communications Records: Written records of correspondence, consultation notes, sample requests, and consent records provided via our digital contact forms.

3. Lawful Bases for Processing

We process your personal information only where permitted under Article 6 of the UK GDPR:

  • Contractual Performance: Processing required to prepare formal cabinetry proposals, quote schedules, or fulfill contractual sample deliveries requested by you.
  • Legitimate Interests: Operating and securing our digital platforms, preventing fraudulent inquiries, enhancing our architectural content, and conducting business-to-business communications.
  • Consent: Where you have provided clear affirmative consent for analytical cookies or subscription newsletters, which may be withdrawn at any time.
  • Legal Obligations: Retaining financial transaction and corporate records for statutory tax, accounting, and anti-money laundering compliance.

4. Third-Party Service Providers and Data Transfers

We do not sell, rent, or trade your personal information. We disclose relevant data subsets solely to trusted service providers operating under strict data processing agreements:

  • Cloud hosting providers maintaining our web servers within the United Kingdom and European Economic Area (EEA).
  • Logistics and courier partners engaged to dispatch physical stone and wood finish samples directly to your residence or atelier.
  • Specialist technical consultants and structural surveyors who assist in assessing property load-bearing requirements for kitchen island installations.

Any cross-border transfers outside the UK or EEA are governed by Standard Contractual Clauses (SCCs) or International Data Transfer Agreements (IDTAs) ensuring equivalent statutory safeguards.

5. Data Retention Periods

We retain personal data only for as long as necessary to fulfill the purposes for which it was originally collected. Consultation records and non-contracted project specifications are systematically archived and deleted after twenty-four (24) months of inactivity. Architectural contracts, production schedules, and invoice records are preserved for seven (7) years to comply with statutory UK corporate tax obligations.

6. Your Statutory Rights (GDPR & CCPA)

Depending on your jurisdiction, you maintain comprehensive enforceable rights regarding your personal information:

  • Right of Access: Request a full copy of the personal information we maintain concerning you.
  • Right to Rectification: Demand correction of incomplete or inaccurate data entries.
  • Right to Erasure ("Right to be Forgotten"): Request deletion of your personal records where no overriding statutory basis justifies ongoing retention.
  • Right to Restriction and Objection: Restrict processing or object to data processing carried out under our legitimate interest grounds.
  • Right to Data Portability: Obtain your data in a structured, commonly used, and machine-readable format.
  • Non-Discrimination: Under the CCPA, California residents will never experience discriminatory pricing or service denial for exercising privacy rights.

To exercise these rights, submit your request to [email protected]. We acknowledge and fulfill verified statutory requests within thirty (30) calendar days.